Some Feedback From Around The Country
In June, as I researched solar options for my roof I was flooded with information and some of it was quite confusing. I was delighted that Solar Link Australia and Adam were contactable, helpful and de-mystified lots of the jargon. For these reasons I decided on going ahead with Solar Link Australia through the help they gave me. It was obvious that they had managed a plethora of customers with understanding and courtesy who all needed attention at the 11th hour before the cut-off date of 30 June 2013. Adam assured me that the work will be done in time, and to a high standard. I chose a 6Kw (24 panels in total) option, which was installed without a hitch, with excellent results all round.
Various special arrangements during the entire process went really well – mainly by phone and emails - from the start to finish of the installation. In short, communication has been excellent.
I recommended Solar Link Australia to many friends and colleagues since, and look forward to great returns for the investment by getting rid of bills!!
~ V.K-Jowe at “Verity House”, Isaacs, Canberra ACT
I had thought about getting solar for a long time but being my normal self never really did much about it! Then I had two men knock on my door from a rival company on or about the 20/09/2013 wanting an appointment. I asked what it would cost but no answer!! They made an appointment for the following night but I told them I would get some quotes first also. I had approximately 7 quotes & as I'm not rich I was looking for a great system for a good price & thanks to Adam Dolkin on 22/09/2013 this is what I received. The other company never came around for the appointment but did ring & I got a quote from them for their 5.0kw system I nearly fell off the chair. Their price was more than 2 &1/2 times my quoted price from Solar Link Australia.Then this manager started to degrade the other companies I had received quotes from...'I won't get it installed by an experienced electrician, inferior workmanship etc. etc'. At the price he quoted I believe his panels must have been gold plated, no wonder he never kept his appointment.
Now back to Solar Link Australia...we still had to get the paperwork approved by SA Power before the 30/09 & believe it or not this was all achieved within two days thanks to Adam & his staff, I couldn't believe how easy it was. I asked Adam how long would it be before I would get the system installed & he replied approximately 2 to 3 weeks (ha-ha I thought as I live approx. 400 kilometres away he's telling me porkies).
Well guess what - on Saturday the 12th of October, two very experienced installers arrived from Adelaide they had all necessary licences, told me they had installed approx. 800 systems personally & had no problems with the inverter I was buying in fact they said it was very reliable.
They cleaned up everything after them & they did a brilliant job installing the panels. Now I'm looking forward to my electricity bills. I think I have got gold panels on my roof because the service from all areas of Solar Link Australia was gold plated. I don't often give a review but in this case you've more than deserved one...from start to finish!!!! & I would strongly recommend Solar Link Australia to anybody & I feel sorry for anyone who doesn't get a quote from you.
~ T. Shaw, Whyalla SA
Hi Adam - Thank you very much for arranging it all. We are extremely happy with the system. Its nice to see the meter turning backwards! The REC Panels and SMA Inverter combo was definitely the way to go! We were also very happy with the installation done by Steve McElwee. He did an excellent job.
~ P Peachey. Riverside, Launceston, TAS
Attn: Adam Dolkin - I always buy local but after getting quotes from half of Queensland, I decided to do something I never do & go with a 'non local' company. Right from our first phone call I knew I had made the right decision. Professional attitude, no rip-offs & quality equipment. Even the team who drove 800Kms to do the job were excellent. Four hours to professionally supply and switch on a 5Kw system. I highly recommend Adam. If he gives you a price and says it is going to happen - it will. Sincerely and with all honesty Michael Curran.
~ M Curran. Yeppoon, Central QLD
Why we chose Solar Link Australia:
1 - Their presentation was clear & professional, with a crystal clear aerial view of our property to confirm the exact dimensions of our roof and they responded quickly.
2 - They supplied the three options: Budget, Standard & Premium with simple explanations which is what we asked for.
3 - We felt that they responded to our request best and understood our needs and wants without any overt sales pressure.
I broadcast this message to all as a courtesy of a small business owner, to let you know what I (as a customer) was looking for and valued. We thank those of you who came out and quoted. I hope you take this e-mail in the spirit it is being sent...business2business feedback.
~ Sijo Robert Z (Shaolin Kung Fu Academy). Hughesdale, Melbourne VIC
Att: Adam Dolkin - I thought I would relate a positive story for you. As you are certainly aware there are a plethora of solar providers and our decision was not (at least for me) an easy one to make. After my initial request for quotes I was flooded with information that in the most part was confusing and in some cases, downright misleading. I chose Solar Link Australia based on the help you gave me in understanding that which was true and that which frankly wasn’t. Your technical help, your efforts at assurance and your patience is appreciated. Our situation is not ideal as the plant is on a western facing roof with large trees behind us and a mountain directly behind them. The design we decided on was 16 x 250W Multi Modules with an SMA 4000TL inverter and to date it is performing well with our first bill coming in at a credit of $39. Our bill usually ranges from $320 - $340. One of our criteria was if possible to cancel out our electricity bill and it appears we have that covered. Anyhow thanks again for you help!
~ J Anderson. Kuranda (Atherton TableLand), QLD
"Just a quick note to let you know how pleased we are with the solar PV system that Solar Link Australia installed at our house. All of the people that we have dealt with from Solar Link have been very courteous and a pleasure to deal with. The work was done in a very professional manner and the installation is very neat. Of course, the most exciting part of the system is watching our meter run backwards!"
~ M Tran. Toowong, Brisbane QLD
"The guys that performed the installation did a superb job, they walked me through the installation process, the installation is very neat, good attention to detail, and at the end of the day gave me a run down of how the system worked. The installers that did the installation were friendly and presented well. The installers also cleaned the site which is rare for tradesmen in my experience, and something I value. The entire process was communicated well from initial contact with yourself right through to the installation. The combination of email and mobile contact has been excellent. Keep up the good service - I will recommend Solar Link Australia to family and friends."
~ S Hands. Mt Gravatt, Brisbane QLD
Letting you know we a pretty excited with generation of power from our solar installation. We've calculated that we make one week's electricity costs every two weeks. Considering we've had wet, grey and foggy days on the whole with only a few sunny days (June/July - our winter) that is very encouraging figures. Both inverters start up without any sun shining at all, just dark and grey. Yesterday they were both running in the rain and overcast conditions, albeit not great voltage. Our experiment's results will only be determined over an annual reading which we are looking forward to finding out. Will let you know how we get on!
~ K & G Russell. Glaziers Bay, Hobart TAS
"I am very satisfied with the competitive bid, quality of systems materials and performance of work in the installation of my photovoltaic array and inverter. I have found the staff at Solar Link Australia to be very professional, thoughtful and courteous in their methods of work and customer relations. I would highly recommend their services to anyone."
~ A Adams. Grasstree Beach, Mackay QLD
"We are proud of our system, and feel very “green.” It is the envy of everyone who has seen it, especially our neighbors."
~ J Hoffmann. St Kilda, Melbourne Vic
"I have a 4.0Kw Premium system fitted and I am extremely impressed with the operation of my system. It has been almost 3 days since it was installed and so far it has produced 41Kw of solar energy. When the installers arrived they asked me what i would like, and after a short inspection I was advise that if was possible to install my system on 1 level of my split level site and it has a northern aspect to receive the full benefit of the sun. The quality of the workmanship was excellent and all waste material was cleaned and removed. From the time of paying the deposit till the unit was installed I was regularly informed as to the progress via emails. I also have received complements from my neighbours on the installation because from street level it cannot be seen at all. I have no hesitation in recommending Solar Link Australia to anyone thinking of installing solar power."
~ J Bradshaw. North Watsonia, Melbourne Vic
In November 2012 We decided to make the Solar plunge. Electricity prices had risen suddenly as the result of the Carbon tax and other reasons I am not sure of. We were paying a bit under 18 cents inc GST for electricity when it suddenly rose to 22 cents, this wiped out the reduction in the bill I had achieved by changing all the light globes. I figured the only way to beat the electricity companies was to generate my own. A subsequent rise to 24 cents was then advised by my Electricity Company.
I looked at systems on the web, and finally decided to get a 6.5 Kilowatt system from Solar Link Australia.Their salesman (Adam Dolkin) was to me most on the ball and he did not try to Guild the Lily (tell fibs) like I felt some of the others seemed to. He sent me to independant web sites where you could decide the merits for yourself. They do not come to your house to quote, but looked at the house using NearMap.com (a premium aerial photography service). We paid the deposit in late November and about 3 weeks later the system was in and operating. I was very happy with Solar Link Australia. The solar spun the electricity meter backwards. The inverter has a readout so I could instantly see how much electricity the system was generating. The maximum output on a sunny day with the sun in the right direction was a bit over 6 kilowatts!
~ J Lacey. Mt Eliza, Melbourne Vic
We wanted our system fitted the week we moved into our new house and Solar Link Australia met our timeline - no issues. Communication pre installation was terrific and everything was explained to us the whole way through. The installers were very thorough and worked in some pretty oppressive conditions - thanks guys.
~ M Grant. Wattle Grove, Perth, WA
We recently had a 15Kw installation fitted by Solar Link Australia to assist in the spiralling electricity costs at the Australia Post/Convenience Store that we run in Clarendon. The system was fitted in a timely fashion and has already started proving its worth, producing upwards of 70Kw per day!!!...on a Sunny Day :) We would have no hesitation in recommending Solar Link Australia.
~ G Fischer. Clarendon, Adelaide SA
All installed, the blokes did a great job. My solar is working great - love it!
~ B Allison. Newell (Atherton TableLand), QLD
The system is working nicely. Today is our first clear day since going on line and it is producing just on 6Kwh. The Bluetooth functionality on the SMA is amazing. Great feature and well worth the extra investment!
~ C Quinn. Calwell, Canberra ACT
We were very impressed with Solar Link Australia's service. We opted for the best option (20 x 250W REC Modules and an Power One Aurora PVI 5000) - a great quality system.
The inverter is outputting well - it is generating about twice what we are using according to the meter so very happy!! The Ergon Technician said he had not seen output that high on anyone else's. Guess that is the benefit of a top system, no trees/shading, western location and the house being aligned to sun angle.
Thanks for the prompt service and your efforts in getting this installed so quickly.
~ V Bailey. Longreach, QLD
A quick thank you to all the staff at Solar Link Australia for your service and professionalism - great job.
~ C Henshaw. Wyndham Vale, Melbourne VIC
System has been installed and all is well. We elected to have an SMA 4000TL fitted with 16 x 250W Bosch modules. The system working beyond expectation. Thanks Solar Link Australia.
~ T Freeman. Rose Bay, Sydney NSW
Solar Link installed an 8.0Kw system on adjustable tilt legs. The system was fitted in 2 days and all of the paperwork was submitted before and after installation. The process was so easy. The workmanship was second to none. Very Happy.
~ P Skvaril. Burnie, TAS
All is going well with the system and rather pleased. Yesterday in partly cloudy conditions it produced 41.403Kw. I am very pleased with the production statistics as the system is returning virtually 50/50 production between 9-12am and 12 to 4pm – less than 1% difference. Given the time of year...its very impressive. PS: The guys did a great job in tough weather conditions.
~ A Navarra. Spreyton, TAS
From our initial phone call, the team at Solar Link Australia were most informative and helpful which gave us the confidence to go ahead and invest in a Solar Installation. The fitting and service was done quickly with very little disruption getting us well on the way to a cost effective power solution and getting money going back into our bank account.
~ N & J ABEL. Ranelagh, TAS
Thank you for providing a hassle free service. I will not hesitate in recommending Solar Link to family and friends.
~ I Khalil. Kambah, ACT
Thank you Solar Link Australia for your courteous correspondents and the professionalism of the two installers. They turned up on time and explained everything thoroughly and they did a great job of cleaning up after. We would be happy to recommend you.
~ J Evans. Mt Barker, SA
Thank you Solar Link Australia. From the first phone call, when all my questions were answered without qualms and in a friendly manner, during the email contact where I received all the information I needed, right through to the installation of the panels themselves, I experienced quality customer service and professional workmanship. The installers: Mark and John, were brilliant. Very friendly and installed the system in no time at all. I’d like to thank-you Adam for making this a smooth process and I will certainly be referring Solar Link Australia to friends and colleagues, should they be in the market for a greener energy source.
~ T Wadsworth. Chelsea, Melbourne VIC
I can't recommend Solar Link Australia highly enough to any one who is keen on installing solar energy. Their Installers are highly skilled and very professional. I am looking forward to harvesting energy from the sun. I feel lucky that I made the decision to purchase through Solar Link Australia!
~ H Teddla. Wyndham Vale, Melbourne VIC
After shopping around for a quality product at a respectable price I landed on Solar Link Australia. To date my choice has been justified with prompt professional service, and a professional install where a tradesman actually turns up and completes the work when they said they would.
~ W Groombridge. Caveside, TAS
Solar Link Australia provided prompt service when needed. There was no unnecessary pressure for early payment and they waited till the proper acceptance of the system by us. They were polite and courteous towards us and we strongly recommend them to other customers.
~ H Khaira. Gordon, Canberra ACT
To whom it may concern,
I had an existing Solar Power System installed in 2012 by a rival company. Two years later, I received many phone calls from them encouraging me to get extra panels installed to make it a 22 panel system to fully utilise my 4.2Kw inverter (I only had 10 panels).
I was hounded and was quoted expensive prices and very little information to what I was going to receive for the extra works. I discussed this with a friend and he suggest I call another solar panel company, for some further advice and prices. Ultimately I only went as far as Solar Link Australia (found them Googling), as once I was in touch - their staff’s knowledge and polite and calm nature, not to mention a much better price….I was sold.
The reason that I chose to ‘expand my system’ is that my electricity bills keep rising. Now that I have a 4.2Kw system – I can kiss my bills good bye! The Electrician (Jason) was excellent!
Thank you Solar Link Australia…for explaining things clearly and supplying the system so fast – great job.
I would strongly recommend anyone to have trust and faith in your professional ways of business.
~ S Holley. Stafford Heights, Brisbane QLD